Refund Policy

At Blue Amethyst, we value your satisfaction and aim to provide the best experience with every purchase. If you're not completely satisfied, we’re here to help.

  1. Returns
  • You may return items within 14 days of receiving your order.
  • To be eligible for a return, items must be unused, in the same condition as received, and in their original packaging.
  • Items such as custom-made or personalized products are non-refundable unless defective.
  1. Refunds
  • Once your return is received and inspected, we will notify you of the status of your refund.
  • If approved, your refund will be processed to the original method of payment within 5-7 business days.
  1. Exchanges
  • We only replace items if they are defective or damaged. If you need an exchange, contact us at sales@blueamethystja.com.
  1. Shipping Costs
  • Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
  • Shipping fees are non-refundable.
  1. Contact Us
    If you have any questions about our refund policy, please contact us at:
    📧 sales@blueamethystja.com

Thank you for choosing Blue Amethyst!